NOC Engineer III - Infra

  • Permanent
  • Hyderabad
  • 7 days ago

Job Information

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    Salary ₹ 1000000 - 1500000
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    No. of Openings 3 opening
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    Required Skills : Monitoring,Network,Log analysis,linux,cloud,vmware
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    Job Experience : 4 - 6 years
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    Job Qualifications Bachelor's Degree

Job Description

JD – NOC Engineer III (Infra)

Client is looking for NOC Engineer III (Infra) 

Location – Hyderabad

Responsibilities:

  • Responsible for proactive monitoring of alerts(Network, Infra, Applications) and taking corrective actions    
  • Responsible for Incident Management life cycle & Service requests fulfillment.    
  • Responsible for Incident logging, accurately tracks and documents all incidents.   
  • Adherence to the process compliance   
  • Adherence to the SLAs defined for platform, Service uptime    
  • Coordination with cross-group peers both proactively and reactively, produce quality documentation and share with the appropriate team members    
  • Responsible to develop SOP documents   
  • Ability to deep dive in identifying the root cause on various service impacting events and optimising    
  • Act as a First Point of Contact for incidents, escalations and business impacting technology issues    
  • To ensure maximum possible service availability and performance of the platforms
  • Responsible for continuous improvement of process
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