JD – Bot NLP Analyst
Client is looking for a Bot NLP Analyst to build content for Chatbot and Voice Bot.
Location – Hyderabad, Bangalore, Chennai, Mumbai
- Build content for chatbot/voice bot and define an efficient process for identifying targeted follow-up questions based on keywords.
- Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot’s capabilities
- Work with developers, product, and engineering teams to maximize conversions while ensuring a great user experience.
- Understand how Natural Language Processing and Machine Learning are integral to chatbot development.
- Analyze chat history and optimize intents.
- Experiment with different content formats and styles to deliver unique user experiences.
- Drive continual content refinement and improvement through content experiments, user feedback, and analysis of performance metrics.
- Create conversational flows to suit the requirements.
- Train the chatbot accordingly to understand the linguistic variations of diverse types of users.