JD – Bot NLP Analyst

Client is looking for a Bot NLP Analyst to build content for Chatbot and Voice Bot.

Location – Hyderabad, Bangalore, Chennai, Mumbai

Responsibilities:

Build content for chatbot/voice bot and define an efficient process for identifying targeted follow-up questions based on keywords.
Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot’s capabilities
Work with developers, product, and engineering teams to maximize conversions while ensuring a great user experience.
Understand how Natural Language Processing and Machine Learning are integral to chatbot development.
Analyze chat history and optimize intents.
Experiment with different content formats and styles to deliver unique user experiences.
Drive continual content refinement and improvement through content experiments, user feedback, and analysis of performance metrics.
Create conversational flows to suit the requirements.
Train the chatbot accordingly to understand the linguistic variations of diverse types of users.

Bot NLP Analyst